My ISP is a Big Time One!

Slice of Life No. 2 -- The Internet Service Provider
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I've been having internet connection problem since typhoon Frank and it has been more than a week now. Several times I've contacted my ISP's technical support to report the issues I encounter.

I may not have any formal education or training on computer hardwares and softwares but I read a lot and I have long years of actual experience since I personally maintain the computer units at my internet cafe. Modesty aside, I believe that what I know and understand about computers at this point in time is enough to point out that the real problem entirely lies on their service.

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